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How to Maintain Your Mobility Scooter for Long-Term Use

  • Writer: Regina Qi
    Regina Qi
  • Mar 12, 2025
  • 2 min read

So, you’ve got yourself a mobility scooter—congratulations! That’s your golden ticket to freedom, independence, and smooth cruising. But just like a car, it needs a little TLC to keep it running at its best. With the right care, your scooter can keep rolling for years to come without unexpected breakdowns or costly repairs.


Battery Care: Keeping the Power Flowing



Let’s start with the most important part—the battery. Your scooter’s battery is its lifeline, and keeping it charged properly can extend its life significantly. Always recharge after each use, even if you’ve only been out for a short trip. Letting the battery run completely flat before recharging can reduce its lifespan, and extreme heat or cold can also have a negative effect. Store your scooter in a dry, cool place to keep the battery in top shape.


Tyres, Brakes & General Maintenance


Then there are the tyres. Just like a car, properly inflated tyres ensure a smooth ride and prevent unnecessary wear and tear. Make it a habit to check them regularly, as deflated or worn-out tyres can make steering more difficult and impact your scooter’s efficiency.


Regular Servicing



Brakes and general servicing are just as important. If you ever notice a delay in braking or hear an unusual sound while riding, don’t ignore it! Routine servicing every six months will catch minor issues before they become big, costly problems. And don’t forget to give your scooter a regular clean—dirt and dust can sneak into important parts and cause unnecessary wear.


If you ever feel like something’s not quite right with your scooter, bring it in for a check-up. Our expert team at Scooters & Mobility Tasmania is here to keep your ride in top condition so you can focus on getting where you need to go—stress-free.

 
 
 

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Feedback and Complaints

Scooters & Mobility Tasmania welcomes feedback from customers and NDIS participants.To provide feedback, a compliment or lodge a complaint, please use the St John Tasmania feedback system below.​​

NDIS Complaints

NDIS Participants – Feedback and Complaints

NDIS participants can provide feedback or lodge a complaint in a way that suits them best.

You can contact us:

In person
Speak directly to a staff member or manager at our office.

Phone
Call us on 1300 78 5646 during business hours.

Email
Email us at scootersandmobility@stjohntas.org.au

Online form
Use the secure feedback form available on the St John Tasmania website above.

Complaints Procedure

When feedback or a complaint is received, it will be handled by a designated manager.

The process includes:

  • Acknowledging receipt of your complaint within 2 business days

  • Contacting you if additional information is required

  • Explaining the process for investigating and resolving the issue

  • Keeping you informed of progress until the matter is resolved

All feedback and complaints are handled confidentially and in accordance with NDIS guidelines.

External Complaints Option

If you are not satisfied with the outcome, you may contact the NDIS Quality and Safeguards Commission.

Phone: 1800 035 544

Online:
https://www.ndiscommission.gov.au

The NDIS Commission is an independent agency responsible for handling complaints about NDIS providers.

Hobart

177 Main Road, Moonah Tasmania 7009

03 62710346

Launceston

330 Invermay Rd, Mowbray 7248

03 6343 4226

Devonport

65 Formby Rd, Devonport 7310

03 6424 4777

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