top of page
Theorem Studio Petite Lift Recliner
Description:
Smaller than the standard model, the Studio (Petite) offers a seamless lounging experience. Retaining all the same functionality and comfort features of its big brother, this popular Power Lift Recliner is designed to delight.
​
•    Independent head and legrest
•    Power lumbar support
•    Compact design
•    Available in three exciting colours
•    USB hand control

Theorem Studio Petite Lift Recliner

SKU: SAMT12366

    Feedback and Complaints

    Scooters & Mobility Tasmania welcomes feedback from customers and NDIS participants.To provide feedback, a compliment or lodge a complaint, please use the St John Tasmania feedback system below.​​

    NDIS Complaints

    ​

    NDIS Participants – Feedback and Complaints
    ​

    NDIS participants can provide feedback or lodge a complaint in a way that suits them best.

    You can contact us:

    In person
    Speak directly to a staff member or manager at our office.

    Phone
    Call us on 1300 78 5646 during business hours.

    Email
    Email us at scootersandmobility@stjohntas.org.au

    Online form
    Use the secure feedback form available on the St John Tasmania website above.

    ​

    Complaints Procedure
    ​

    When feedback or a complaint is received, it will be handled by a designated manager.

    The process includes:

    • Acknowledging receipt of your complaint within 2 business days

    • Contacting you if additional information is required

    • Explaining the process for investigating and resolving the issue

    • Keeping you informed of progress until the matter is resolved

    All feedback and complaints are handled confidentially and in accordance with NDIS guidelines.

    ​

    External Complaints Option
    ​

    If you are not satisfied with the outcome, you may contact the NDIS Quality and Safeguards Commission.

    Phone: 1800 035 544

    Online:
    https://www.ndiscommission.gov.au

    The NDIS Commission is an independent agency responsible for handling complaints about NDIS providers.

    Hobart

    ​

    177 Main Road, Moonah Tasmania 7009

    03 62710346​

    Launceston

    ​

    330 Invermay Rd, Mowbray 7248

    03 6343 4226

    Devonport

    ​

    65 Formby Rd, Devonport 7310

    03 6424 4777

    bottom of page