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Theorem Mercer Lift Recliner Chair 158.7KG
Description:
Carefully crafted to meet your comfort needs, the head-turning Mercer leaves nothing on the table. The chair’s graceful lines and luxurious leather look sets a new benchmark in contemporary design. The Mercer is available in two eye-catching colour options.
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•    Independent head, leg, and power lumbar support
•    Lay-flat recline
•    Extended footrest
•    Luxurious leather look
•    USB hand control

Theorem Mercer Lift Recliner Chair 158.7KG

SKU: SAMT11244

    Feedback and Complaints

    Scooters & Mobility Tasmania welcomes feedback from customers and NDIS participants.To provide feedback, a compliment or lodge a complaint, please use the St John Tasmania feedback system below.​​

    NDIS Complaints

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    NDIS Participants – Feedback and Complaints
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    NDIS participants can provide feedback or lodge a complaint in a way that suits them best.

    You can contact us:

    In person
    Speak directly to a staff member or manager at our office.

    Phone
    Call us on 1300 78 5646 during business hours.

    Email
    Email us at scootersandmobility@stjohntas.org.au

    Online form
    Use the secure feedback form available on the St John Tasmania website above.

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    Complaints Procedure
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    When feedback or a complaint is received, it will be handled by a designated manager.

    The process includes:

    • Acknowledging receipt of your complaint within 2 business days

    • Contacting you if additional information is required

    • Explaining the process for investigating and resolving the issue

    • Keeping you informed of progress until the matter is resolved

    All feedback and complaints are handled confidentially and in accordance with NDIS guidelines.

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    External Complaints Option
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    If you are not satisfied with the outcome, you may contact the NDIS Quality and Safeguards Commission.

    Phone: 1800 035 544

    Online:
    https://www.ndiscommission.gov.au

    The NDIS Commission is an independent agency responsible for handling complaints about NDIS providers.

    Hobart

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    177 Main Road, Moonah Tasmania 7009

    03 62710346​

    Launceston

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    330 Invermay Rd, Mowbray 7248

    03 6343 4226

    Devonport

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    65 Formby Rd, Devonport 7310

    03 6424 4777

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