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Description:

  • Stylish, eye catching design with an attractive and modern colour range
  • Loop handlebars offer comfortable throttle operation
  • Adjustable, high-back contoured seat with simple operation of slide & swivel mechanisms to allow maximum user comfort
  • Infinite adjustment of steering tiller means anyone can easily find a comfortable position
  • High mount charger socket, allowing for easy access when charging
  • Removable front basket with carry handle
  • Adjustable power saving LED headlight, indicators front & rear, rear tail lights, and reverse warning
  • Built-in speed reduction switch, which operates automatically when turning to provide exceptional safety

Merits Mobility Scooter Eco 745

SKU: SAMT27750

    Feedback and Complaints

    Scooters & Mobility Tasmania welcomes feedback from customers and NDIS participants.To provide feedback, a compliment or lodge a complaint, please use the St John Tasmania feedback system below.​​

    NDIS Complaints

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    NDIS Participants – Feedback and Complaints
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    NDIS participants can provide feedback or lodge a complaint in a way that suits them best.

    You can contact us:

    In person
    Speak directly to a staff member or manager at our office.

    Phone
    Call us on 1300 78 5646 during business hours.

    Email
    Email us at scootersandmobility@stjohntas.org.au

    Online form
    Use the secure feedback form available on the St John Tasmania website above.

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    Complaints Procedure
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    When feedback or a complaint is received, it will be handled by a designated manager.

    The process includes:

    • Acknowledging receipt of your complaint within 2 business days

    • Contacting you if additional information is required

    • Explaining the process for investigating and resolving the issue

    • Keeping you informed of progress until the matter is resolved

    All feedback and complaints are handled confidentially and in accordance with NDIS guidelines.

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    External Complaints Option
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    If you are not satisfied with the outcome, you may contact the NDIS Quality and Safeguards Commission.

    Phone: 1800 035 544

    Online:
    https://www.ndiscommission.gov.au

    The NDIS Commission is an independent agency responsible for handling complaints about NDIS providers.

    Hobart

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    177 Main Road, Moonah Tasmania 7009

    03 62710346​

    Launceston

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    330 Invermay Rd, Mowbray 7248

    03 6343 4226

    Devonport

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    65 Formby Rd, Devonport 7310

    03 6424 4777

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