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DJO Iceman Clear3 Cold Therapy Unit
Product details
  • Product dimensions ‏ : ‎ 25 x 25 x 25 cm; 3.8 kg
  • Date First Available ‏ : ‎ 4 July 2021
  • Manufacturer ‏ : ‎ DJO, LLC
  • ASIN ‏ : ‎ B084JFCLV2
  • Best Sellers Rank: 52,596 in Health, Household & Personal Care (See Top 100 in Health, Household & Personal Care)
    • 597 in Hot & Cold Packs

    DJO Iceman Clear3 Cold Therapy Unit

    SKU: SAMT27337

      Feedback and Complaints

      Scooters & Mobility Tasmania welcomes feedback from customers and NDIS participants.To provide feedback, a compliment or lodge a complaint, please use the St John Tasmania feedback system below.​​

      NDIS Complaints

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      NDIS Participants – Feedback and Complaints
      ​

      NDIS participants can provide feedback or lodge a complaint in a way that suits them best.

      You can contact us:

      In person
      Speak directly to a staff member or manager at our office.

      Phone
      Call us on 1300 78 5646 during business hours.

      Email
      Email us at scootersandmobility@stjohntas.org.au

      Online form
      Use the secure feedback form available on the St John Tasmania website above.

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      Complaints Procedure
      ​

      When feedback or a complaint is received, it will be handled by a designated manager.

      The process includes:

      • Acknowledging receipt of your complaint within 2 business days

      • Contacting you if additional information is required

      • Explaining the process for investigating and resolving the issue

      • Keeping you informed of progress until the matter is resolved

      All feedback and complaints are handled confidentially and in accordance with NDIS guidelines.

      ​

      External Complaints Option
      ​

      If you are not satisfied with the outcome, you may contact the NDIS Quality and Safeguards Commission.

      Phone: 1800 035 544

      Online:
      https://www.ndiscommission.gov.au

      The NDIS Commission is an independent agency responsible for handling complaints about NDIS providers.

      Hobart

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      177 Main Road, Moonah Tasmania 7009

      03 62710346​

      Launceston

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      330 Invermay Rd, Mowbray 7248

      03 6343 4226

      Devonport

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      65 Formby Rd, Devonport 7310

      03 6424 4777

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